ALWAYS FREE SHIPPING IN ITALY
EASY RETURNS SECURE PAYMENTS
FAQ - Frequently Asked Questions
1. Are NRC glasses suitable for sports?
Yes. NRC glasses are designed for high-performance sports and outdoor use, with a focus on stability, comfort, and optical quality.
2. What type of lenses do you use?
We use high-performance nylon lenses made by ZEISS® and ALMATT® , selected for their lightness, resistance and visual quality.
3. Are the lenses polarized?
Some models feature polarized lenses . The presence of polarization is always indicated on the product sheet.
4. Are the lenses shatterproof?
Nylon lenses offer much higher impact resistance than traditional polycarbonate. They're not indestructible, but they're designed for intense sports use.
5. Can I use NRC glasses in everyday life?
Yes. The clean, minimal design makes many models suitable for lifestyle use as well as sports.
6. Are the glasses Made in Italy?
Yes. NRC glasses are 100% designed and made in Italy , in compliance with high quality standards.
7. Is it possible to fit prescription lenses?
Some models are compatible with optical clips or graduation solutions. Always check the product sheet or contact us for confirmation.
8. How do I choose the model that's best for me?
Each product sheet includes information on:
-
recommended use
-
lens characteristics
-
fit
If you have any questions, please write to us at info@impregio.com .
9. Are NRC glasses covered by a warranty?
Yes. All NRC products are covered by a 24-month legal warranty of conformity against manufacturing defects.
10. What happens if the product arrives damaged?
Contact us immediately by email indicating:
-
order number
-
photo of the product and packaging
We will evaluate the replacement or refund according to the conditions of sale.
11. Can I return a product if I change my mind?
Yes. You can exercise your right of withdrawal within 14 days of delivery, as indicated in the Shipping and Returns section.
12. How long will it take to receive my order?
Delivery times vary depending on the destination:
-
Italy: generally 48 hours
-
Europe: 3–4 working days
-
Outside the EU: 7–10 working days
13. Where can I track my shipment?
You will receive an email with the tracking link as soon as your order ships.
14. Are payments secure?
Yes. All payments are processed via secure payment gateways (Stripe and PayPal). NRC does not store sensitive data.
15. How can I contact support?
You can write to us at info@impregio.com .
We will respond as soon as possible.